14 Hanworth Road Hounslow Middlesex TW3 1UA
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FAQs

Frequently Asked Questions

Explore our FAQ page for quick solutions to your queries. Get a deeper insight of our services and enhance your user experience effortlessly speaking to our dedicated team of professionals.

Booking

Yes, you can. You can book some excursions in advance and on your tour as well but you’ll be paying for the additional excursions.

Yes, you can. You can speak to our customer support agent in case of any changing.

Yes, you can. You can book multiple tours in advance via contacting our sales team on special discounted rates.

Payment

Yes, you sure can. Kindly let our travel specialist know while making a booking.

We don’t include them in price. You don’t have to tip your guide or driver but they’ll always appreciate it.

We never want our customers to go through such mishaps. But if something like this happens, we will completely be supporting you. Depending upon the policies of hotel or airline, the refundable amount will be paid back.

Preparation

Yes, we highly recommend travel insurance. It’s important to protect your trip investment and your loved ones.

Depending on the destination you’re travelling to if they require, you must be vaccinated.

No, it’s not essential to take your travel insurance documents with you. But it’s always a good idea to keep a copy in your bag or on phone.

Special Requests

Yes, you can. Ensuring your hotel has all your details to hand, you can get in touch with them directly to submit any special requests.

Yes, we can arrange additional stay at our starting or ending hotels.

If you require any special assistance at airport or on flight, let our experts know at the time of booking so we can arrange this in advance for you, so you have peace of mind.

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